Jennifer Brum

Clients will be charged the full session fee for missed or cancelled appointments unless they have given at least 48 hours notice by e-mail (jen@jenniferbrumcounselling.com) or 24 hours notice by telephone (250-589-2786).

I will be available to you for the duration of the time slot we have scheduled but will be unable to run past our scheduled end time as I will need to prepare for the following client.

Payment can either be prepaid or due at the beginning of each session. I accept cash, cheque, credit card, or e-transfer. A $30 fee will be applied to all NSF cheques.

It is recommended to begin with weekly appointments. We can then discuss your goals and concerns and decide on the most beneficial strategy going forward.

I offer 60 minute, 90 minute, and 2 hour sessions. Together we will discuss your goals and find the right combination of session days and times to fit your needs.

Please review your policy to determine whether your extended health benefits cover Registered Therapeutic Counsellors. If so, I would be happy to provide an official receipt for reimbursement.

As a professional member of the Association of Cooperative Counselling Therapists of Canada, I have a code of ethics and professional standards that I am required to abide by. In order to offer you the best possible service, I may consult with colleagues in order to receive peer supervision; your name and other identifying information would not be used. (I am also obligated to report ongoing professional development hours annually.)

Absolutely! If you are unable to commit to in-person counselling due to childcare obstacles, travel time, vacations, or because you would just rather remain in the comfort of your own home we can certainly book online counselling sessions.